Compassionate Support at Home on the Gold Coast

All Care Living provides compassionate, evidence-based support that helps older Australians live well in their own homes.

Carer in blue scrubs chatting with a smiling older man at home

All Care Living

As you or your loved ones grow older, it can be hard to find the right balance between receiving necessary aged care services and continuing to live as independently as possible. The Australian Government’s Support at Home program helps older Australians stay at home for longer by improving access to the products, services and equipment that allow them to live happy, fulfilling lives.

Support at Home provides benefits like familiarity, autonomy, comfort and flexibility and offers peace of mind for both seniors and their families. If you need Support at Home on the Gold Coast, All Care Living is a fully registered provider of government-funded Support at Home Services.

All Care Living delivers empathetic, personalised in-home aged care on the Gold Coast grounded in both professional expertise and human connection. As a modern, family-owned and operated provider designed for the aged care reforms, we provide safe, respectful, and personalised care that aligns with Australia’s Aged Care Quality Standards. Built on a foundation of family caring for family, we proudly serve the Gold Coast with expansion across South-East Queensland arriving in the coming months.

About the Support at Home Program

The Australian Government’s Support at Home program commenced in November 2025, replacing the Home Care Packages Program and the Short-term Restorative Care Programme. Under the Support at Home program, you can access a range of services, equipment and home modifications that allow you or a loved one to remain living independently for longer. If you or a loved one is approved for ongoing Support at Home services, an aged care assessor will assign you one of eight classifications, with funding dependent on your care needs.

Once your funding is approved, you can choose a registered aged care provider to deliver your Support at Home on the Gold Coast. To provide Support at Home services, organisations must be registered under the Aged Care Act 2024 with the Aged Care Quality and Safety Commission and comply with the requirements for their category, including relevant Aged Care Quality Standards. Registered providers also need to meet the required My Aged Care and Services Australia arrangements to deliver services and claim funding.

All Care Living is a high-quality My Aged Care provider fully qualified to deliver government-funded aged care services. No matter what level of funding you have, All Care Living will listen attentively to your needs and discuss the services that best suit your situation and budget. These services may change as your needs change over time. But with All Care Living as your aged care provider on the Gold Coast, you continue to have autonomy over the kind of support you receive.

All Care Living team members standing beside a "Support to live well at home" banner
Carer helping an older person button their cardigan

Benefits of Support at Home for aged care services

If you need a little more care than you used to, but you don’t want to leave your home or give up your independence, in-home aged care on the Gold Coast offers the best of both worlds. In-home aged care brings the benefits and services of a facility into your very own home. The perks of this approach to aged care include:

Personalised care in a familiar environment
Aged care is more comfortable in a senior’s own home, where they can stay connected to their familiar routines and treasured possessions. In-home aged care on the Gold Coast also provides a simpler environment to tailor a personalised care plan to the senior’s needs, whatever services they may require. If care needs to adapt over time to accommodate an individual’s changing needs, the home is a smoother environment for the transition.

Independence
While some aged care facilities enforce regimented routines, in-home aged care lets an older person maintain control over their own schedule and activities. Keeping control of their time helps a senior retain their sense of freedom and dignity.

More focused attention
In an aged care facility, staff have to focus on meeting the needs of several residents. Support at-home services, on the other hand, allow a My Aged Care provider to spend significantly more one-on-one time with a senior and ensure their needs are properly met.

Positive mental health and well-being outcomes
Staying in a familiar environment, staying connected to the community, and being involved in social activities often result in better mental and physical health. Staying close to friends and family reduces loneliness, while a familiar place and routine lower stress.

As an aged care provider on the Gold Coast, All Care Living helps older Australians stay connected to their homes, communities, and surroundings in this beautiful region while providing the highest standards of care.  

Carer walking arm in arm with an older woman using a walking frame outdoors

Our Promise

We promise to treat your family like our own. As a locally owned Gold Coast service, we understand the community and the specific needs of Queensland seniors. We guarantee reliable arrival times, matched caregivers who share your interests, and a commitment to improving quality of life every single day.

Our Services

As an aged care provider on the Gold Coast, All Care Living’s services are comprehensive and personalised to meet the needs of our clients and their families.

All Care Living’s Support at Home Services on the Gold Coast include:

Domestic Assistance

Help with household tasks including cleaning, laundry, meal preparation, and gardening.

Personal Care

Assistance with daily tasks like bathing, dressing, and grooming.

Social Support

Companionship and help staying connected with your community.

Respite Care

Professional care giving family caregivers peace of mind and time to rest.

Transport & Shopping

Support getting to appointments and assistance with shopping.

Nursing & Allied Health

Professional healthcare services in the comfort of your home.

Ready to Get Started?

Contact us today to find out how we can help you or your loved ones with our Support at Home services on the Gold Coast, or browse our FAQs to find out more.

Our Frequently Asked Questions for Gold Coast Families

It’s understandable to have many questions before signing up for Support at Home services through All Care Living. On this page, clients, families and those looking to further their aged care careers can find answers to some common questions, including how to access in-home aged care on the Gold Coast.

What services does All Care Living provide?

We provide a comprehensive selection of in-home aged care services, including personal care, domestic assistance and in-home help, social support services, respite care, transport and shopping assistance, and nurse-led care and allied health referrals. All services are tailored to your individual needs and funding level (Levels 1–8) through the Support at Home Program.

Eligibility for My Aged Care depends on your care needs and can be assessed through the My Aged Care website. All Care Living is happy to guide you through the assessment process.

If you’re wondering, ‘Am I eligible for My Aged Care on the Gold Coast?’, there’s a strong chance you are if any of the following criteria apply:

  • You live on the Gold Coast
  • You’re aged over 65 (50 for Aboriginal or Torres Strait Islander people or those who are homeless or at risk of homelessness)
  • You’ve noticed changes in what you’re capable of doing or remembering
  • You have been diagnosed with a medical condition or are experiencing reduced mobility
  • You’ve recently experienced a fall, stayed in hospital or had a change in family care arrangements.

Contact us if you have any questions about accessing in-home aged care on the Gold Coast.

How in-home aged care is funded varies based on your needs and financial preferences. Services can be funded through government-subsidised Support at Home Packages (Levels 1–8), private payment options, or a combination of both.
Yes. All Care Living believes that the relationship between you and your carer is important. We will work to match you with support workers whose personalities and skills align with your needs and preferences, and do our best to ensure continuity of care whenever possible. With All Care Living, you can choose your own support worker every time.

We currently provide services across the Gold Coast, with an expansion across South-East Queensland arriving in the coming months. Please contact us to confirm service availability in your area.

How quickly in-home support can start depends on a few variables. For privately funded services, we can often start within days. For government-funded packages, the timeline depends on your package approval, but we’ll work to begin as soon as possible once funding is approved.
Absolutely. Your care plan is flexible and can be adjusted as your needs change. All Care Living conducts regular reviews, and you can request changes to your plan at any time.
Your satisfaction is our priority. If you have any concerns, please contact us immediately. We’ll work quickly to address the issue, whether that means additional training, changing carers or adjusting your care plan.

How can I arrange care for my parent or loved one?

The first step is to contact All Care Living for an initial consultation. We’ll explain the process of accessing in-home aged care on the Gold Coast, discuss your loved one’s needs and arrange a home assessment. We’ll guide you through every step, including funding options and care planning.

We provide regular updates to families, maintain detailed care notes and conduct ongoing quality reviews. You’re always welcome to provide feedback, and we encourage open communication between families, clients and care teams.
Yes. With the client’s permission, we welcome families in the care planning process. Family input helps us provide the best possible care tailored to your loved ones’ preferences and needs.
All of our carers are trained in emergency procedures. We have 24/7 on-call support, and emergency contact protocols are a part of every care plan. In a medical emergency, we’ll call 000 and notify nominated family members immediately.

All of our carers undergo rigorous background checks, hold relevant qualifications, receive ongoing training, and are regularly supervised. We maintain strict quality standards and comply with all aged care regulations. Our team members are vetted, insured and highly trained to provide exceptional standards of aged care.

What positions are available with All Care Living?

We hire support workers, personal care assistants, registered nurses, Care Partners, and administration staff. We do not directly employ Allied Health professionals; instead, we partner with trusted Allied Health practitioners to deliver multidisciplinary care. Check out our Careers page to learn more, or contact us about current openings.

Requirements vary by position. Support workers typically need a Certificate III in Individual Support (Ageing). Registered Nurse roles require relevant professional qualifications and AHPRA registration. Contact us to discuss specific requirements for the role you’re interested in.
Yes. We provide comprehensive induction, ongoing professional development, and support for further qualifications. We’re committed to helping our team grow their skills and further advance their careers.
We offer competitive pay, a supportive team environment, and meaningful work. We build work schedules around our team members’ personal preferences for work to ensure a healthy work-life balance. Our staff work directly in clients’ homes, providing dedicated one-on-one care in a rewarding, relationship-based setting.
Submit your application through our Careers page. Include your resume and a brief message about why you want to join All Care Living. We regularly review new applications and will contact suitable candidates for interviews.
After application review, selected candidates are invited for an interview. Successful candidates undergo background checks, provide references, and complete required documentation before starting comprehensive onboarding and training.